In a move to help drive down healthcare
costs, Wal-Mart Stores Inc. announced last month a long-term
agreement with 1-800 CONTACTS that will bring contact lenses
to more Americans at lower prices. The alliance combines
Wal-Mart savings and the convenience and high quality care
of independent eye doctors located in nearly 3,000 Wal-Mart
Stores and Sam’s Clubs with 1-800 CONTACTS’ convenience
and customer support to help customers save money and live
better, healthier lives, according to a Wal-Mart statement.
Wal-Mart, Sam’s Club and 1-800 CONTACTS
will create efficiencies across their call centers,
websites, purchasing, and distribution efforts – resulting
in customer savings the companies estimate could reach $400
million over the next three years. By offering greater
accessibility and savings on contact lenses, the alliance
also aims to make it easier to replace lenses according to a
schedule doctors recommend, a practice that may result in
better eye health. The companies expect to integrate store,
web, and phone service this fall so customers can order when
they want, how they want, and have their lenses delivered
quickly to wherever they want.
“Our $4 prescription program is proof
that Wal-Mart is committed to meeting America’s healthcare
challenges. Our commitment to affordable eye care is no
different,” said Dr. John Agwunobi, senior vice president
and president for Wal-Mart’s professional services
division. “Lowering costs and increasing convenience will
make it easier for patients to follow their doctors’
advice and replace their lenses as recommended.”
Jonathan C. Coon, chief executive officer
of 1-800 CONTACTS stated, “The majority of contact lens
wearers experience high prices and limited service. This
alliance can save these customers nearly 20 percent on their
contact lenses while also offering the convenience of 24/7
live service from an associate by calling 1-800 CONTACTS or
online at www.1800contacts.com.”